Fee Structure

Dealer Health Protocols (Tiers)

  • 1 HEART STATUS (Base):8% platform fee per completed order. Default node status.
  • 2 HEARTS STATUS (Veteran):6% platform fee per completed order. Earned through consistent volume.
  • 3 HEARTS STATUS (Legendary):4% platform fee per completed order. The absolute tier for elite dealers.

DAMAGE PENALTY: Any violation of the 2-day shipping standard results in an immediate loss of hearts, resetting your node to 1 Heart status and increasing platform fees.

Payment Processing Fees

  • Card processing: 2.9% + $0.30 per transaction (via Stripe)
  • Processing fees are assessed before seller payout

Refunds and Chargebacks

  • Late-shipment cancellations trigger full buyer refund eligibility
  • Associated fees may not be recoverable from payment processor
  • Repeated chargebacks can result in enforcement action

Payout Timing

Payouts are issued after payment settlement and any risk/review holds required for fraud prevention or dispute management.

This page is informational only and not legal advice. Have counsel review before launch.